(952) 943-0900

Maintenance & Support

 

We specialize in saving you money by extending the life of your IT equipment.

We have certified engineers on staff to help you make sure that your data is protected and to help you recover if any hardware fails.

We support both current and end of life (EOL / EOSL) products and use original parts, which are cleaned and thoroughly tested.

We also provide on-site spare parts or kits so that replacement is always ready at your location.

Alternative and OEM maintenance blended under the same contract

The first provider to put all IT Hardware maintenance under one contract

Program management for cross-platform environments

Flexible service level agreements including on-site spares

Flexible billing-in-arrears options

Support Levels

BRONZE 9 x 5
  • 8:00 AM to 5:00 PM Monday through Friday
  • Ground delivery of replacement FRUs
  • Hardware only. No help desk support
SILVER 9 X 5 X 4
  • 8:00 AM to 5:00 PM Monday through Friday
  • Phone / Email / Support Response
  • Ground delivery of replacement FRUs
GOLD 9 x 5 x 4 (NBD)
  • 8:00 AM to 5:00 PM Monday through Friday
  • Phone / Email / Support Response
  • NBD delivery of replacement FRUs
PLATINUM 24 x 7 x 4
  • Help Desk Support: 7 Days a Week, 24 Hours a Day
  • 4 Hours failed hardware diagnosis response
  • Stand overnight delivery of replacement¬†FRUs

Save 30-70%

 

500+ Support Customers

 

Specializing in enterprise-level equipment

 

Customers

Over 3000 Customers

We're Here To Help!

Office

7160 Shady Oak Rd
Eden Prairie, MN 55344

Hours

M-F: 7am - 6pm (CST)
S-S: Closed

Call Us

(952) 943-0900