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EmergentSX Privacy Policy | (952) 943-0900 Bookmark and Share

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Privacy Policy

Emergent Systems Exchange is not affiliated with or an agent of any company referred to in this website. Reference to any third-party brand name, registered trademark, trademark, and/or service mark is solely for thepurpose of facilitating the purchase and/or sale of used networking and data equipment owned and maintained by Emergent Systems Exchange, LLC, its customers, and/or its prospects. All Logos, Trademarks, Descriptions, Documents & Images are the property of their respective owner.

To begin with, you can visit the Emergent Systems Exchange website without telling us who you are or revealing any personal information about yourself. There are times when we may need to collect information, such as your name, business address and e-mail address. We may also ask that you respond to questions appropriate to your enquiry. Emergent Systems Exchange will let you know before we collect any personal information from you over the Internet. Some examples of when we may need information are if you choose to request product information or pricing directly from EmergentSX's web site, or if you make inquiries about sales, technical support or press. When you choose to give us personal information over the Internet that we may request, Emergent Systems Exchange will earnestly try to inform you how we will use this information. Emergent Systems Exchange will also seek to take appropriate steps to protect the information you share with us, including using appropriate technology for credit card data used in ecommerce transactions.

When Emergent Systems Exchange receives information about your session or about you, we may use it for research or to improve our site and the services we offer you. We will ask you if you want us to use that information to continue contact with you by Emergent Systems Exchange via e-mail or other means, for example, to send you new product information or notification of special offers. If you do not want us to contact you, you can choose to "unsubscribe" or “opt-out,” and Emergent Systems Exchange will respect your wishes.

Emergent Systems Exchange will not sell, rent, or lease your personally identifiable information to others. Emergent Systems Exchange will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests. Local country laws and policies are applied where they differ from those in the U.S.

In general, IP addresses (the Internet address of a computer) are logged to track a user's session while the user remains anonymous. We analyze this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do not link your IP addresses to anything personally identifiable to you.

Some EmergenSX.com web pages use "cookies," which are small files that may be placed on your hard disk for record-keeping purposes. A cookie helps us remember who you are. It is like when someone frequently visits a certain store, the clerk may not know the customer by name, but recognizes the customer and knows some of that customer's preferences. Similarly, cookies can make your subsequent visits to the Web page simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information.)

Third-Party Web Beacons: We use third-party web beacons from Google to help analyze where visitors go and what they do while visiting our website. Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here. If you have any questions or comments about our privacy practices, would like to stop receiving information from Emergent Systems Exchange, or would like to correct or update information provided to EmergentSX via its Web site, please contact us by sending an e-mail to Mel@EmergentSX.com

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Shipping Policy

  • Unless otherwise stated in description (for freight items), all of our items are shipped via FEDEX and UPS Ground.

  • ALL shipping charges are customers responsibility (unless Free Shipping is offered), and nothing is shipped until payment in full is received.

  • We only ship within the 48 contiguous United States at the shipping rate stated in auction.
    ** NO PO (Post Office) BOXES.

  • For Canadian buyers, we will ship only if you provide a FEDEX or UPS account and all charges are billed to you directly.

  • For shipments to Hawaii and Alaska, please email zip code and we will provide shipping quote, those rates are higher than published shipping rate.

  • We do not ship via USPS (United States Postal Service)

  • We WILL ship on a customers FEDEX, UPS or DHL account with proper verification.

  • EmergentSX is not responsible for any delay in shipping carrier response time. Please refer to the appropriate shipping company for their estimation on delivery.

If you have any questions or comments about our policies, would like to stop receiving information from Emergent Systems Exchange, or would like to correct or update information provided to EmergentSX via its Web site, please contact us by sending an e-mail to Mel@EmergentSX.com

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Return/Cancellation policy

Unless otherwise stated in the item description, all of the equipment we sell has been tested and is guaranteed with a DOA warranty. That means that it will be in working condition when you receive it. We do offer extended warranty or service agreements, call (952) 943-0900 for details.

Our warranty does not cover items that have been tampered with or altered in any way including shipping damage occurring in transit back to our facility. All returns are subject to prior approval. Restocking fees may be requested. Please call to discuss further (952) 943-0900.

If you have any questions or comments about our policies, would like to stop receiving information from Emergent Systems Exchange, or would like to correct or update information provided to EmergentSX via its Web site, please contact us by sending an e-mail to Customer-Support@EmergentSX.com.

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